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QR Code Marketing

Happy → Google Unhappy → Private 5 Stars Autopilot

Flento's Smart QR codes don't just connect — they filter. Happy customers land on your Google review page. Unhappy ones go to a private form. Your rating only goes up.

No Credit Card Required
Setup in Under 2 Minutes
No Surprise Fees
Cancel / Upgrade Anytime
Secure & Reliable System
Smart AI Suggestions
Create My QR Code Free
Happy → Google

Smarter Way to Get 5-Star Reviews

Six features working together — so every customer interaction becomes a chance to grow your rating automatically.

Sentiment Gate

The Only QR That Routes Happy Customers to Google — and Catches the Rest

Every QR code Flento generates includes a sentiment gate — a single question that asks customers how their experience was before sending them anywhere. Happy customers get your Google review link. Unhappy ones get a private feedback form that goes straight to you. Your public rating only ever goes up.

Customisable sentiment question — align perfectly with your brand voice
Happy path — opens Google review page instantly for quick 5-star feedback
Unhappy path — routes private feedback to email or Slack before it goes public
Adjustable gate threshold — define what counts as ‘happy’ (e.g., 4+ or 3+ stars)
Create My Smart QR
The Only QR That Routes Happy Customers to Google — and Catches the Rest
QR Builder

Design Branded QR Codes That Match Your Business — Not Generic Black Squares

Every Flento QR code is fully customisable — your brand colours, your logo embedded in the centre, your choice of style. Generate codes for different use cases (table cards, receipts, packaging, posters, email signatures) and manage them all from one dashboard without any design tools needed.

Custom brand colours — match your primary and secondary palette exactly
Logo embed — automatically place your logo at the centre of every QR code
Multiple QR styles — choose from square, rounded, or dot styles, all fully scannable
Flexible export formats — download in PNG, SVG, or PDF for print-ready use
Design My QR Code
Design Branded QR Codes That Match Your Business — Not Generic Black Squares
Campaign Manager

Create Unlimited QR Campaigns — Table, Takeaway, Packaging, Receipts, Events

Different touchpoints, different QR codes. Table cards should link to a dine-in review flow. Takeaway packaging should trigger a delivery feedback prompt. Event QRs can link to a promo. Flento lets you create, manage, and track unlimited named QR campaigns — each with its own destination, sentiment gate, and analytics.

Unlimited QR campaigns per location — no extra cost per code
Per-campaign analytics — track scans to see which placements drive the most reviews
Dynamic QR codes — update destination URLs without reprinting
Campaign organisation — add names and notes for easy team management
Manage My Campaigns
Create Unlimited QR Campaigns — Table, Takeaway, Packaging, Receipts, Events
Scan Analytics

Know Exactly When, Where, and How Customers Are Scanning Your QR Codes

Every scan is tracked. See total scans by campaign, time of day, day of week, device type, and sentiment outcome. Use this data to optimise your physical QR placement, identify peak engagement windows, and understand which campaigns are converting best — so you double down on what works.

Scan volume insights — track scans by campaign, day, hour, and device type
Sentiment breakdown — view happy vs unhappy responses per campaign and location
Conversion funnel — analyse journey from scan to sentiment gate to review submission
Weekly trend reports — scan performance summary delivered automatically every Monday
See My Scan Analytics
Know Exactly When, Where, and How Customers Are Scanning Your QR Codes
Dynamic QR

Change Where Your QR Leads Without Ever Reprinting It

Static QR codes are frozen — change your destination, reprint everything. Flento's dynamic QR codes let you update the destination URL, landing page, or campaign at any time from your dashboard. Your physical codes stay the same, but what they link to can change instantly. Run a promotion this weekend, switch back Monday morning.

Live URL redirect — update destination anytime with zero downtime
A/B testing — split traffic (e.g., Google reviews vs menu) to find what converts better
Scheduled redirects — automatically switch destinations based on day or time
Full redirect history — track every URL change with corresponding scan data
Create Dynamic QR
Change Where Your QR Leads Without Ever Reprinting It
Issue Resolution

Every Unhappy Customer Becomes a Recovery Opportunity — Not a 1-Star Review

When a customer taps (Not great), they don't disappear — they land in your private feedback inbox. Every complaint includes their feedback, timestamp, and QR campaign source. Sara AI categorises the issue, alerts the right team member, and even suggests a resolution script. You fix the problem. They leave satisfied — and often come back to leave a 5-star review.

Private feedback inbox — collect and organise all unhappy responses by issue type
Instant team alerts — get notified via email or Slack as soon as negative feedback arrives
AI issue categorisation — Sara classifies issues like food quality, service speed, cleanliness, pricing, and more
Resolution tracker — mark issues as resolved and optionally re-invite customers to leave a public review
Turn Complaints Into Reviews
Every Unhappy Customer Becomes a Recovery Opportunity — Not a 1-Star Review

Smart QR Works Everywhere Customers Interact

Every physical and digital touchpoint is a review opportunity. Flento's Smart QR turns all of them on.

Restaurant Table Cards

Use tent cards, table toppers, and coasters at every table to capture diners right after their meal when satisfaction is highest.

Takeaway Packaging

Print QR codes on bags, boxes, and receipts so customers can scan later at home — often the highest-converting moment.

Receipts & Invoices

Add QR codes to printed or digital receipts, ideal for service-based businesses like salons, clinics, and workshops.

In-Store Posters

Place A4 or A3 posters near exits or billing counters to capture customers as they reflect on their experience.

Product Packaging

Embed QR codes in product packaging or inserts so customers can scan during unboxing when satisfaction is high.

Email Signature

Include a QR code in staff email signatures to create a passive, always-on channel for collecting reviews.

Events & Pop-Ups

Generate event-specific QR codes linked to promotions or feedback forms, with separate analytics for each event.

WhatsApp Follow-Up

Send QR codes via WhatsApp after service visits, perfect for home services, clinics, and personal trainers.

Frequently Asked Questions

No — Flento's sentiment gate is fully compliant with Google's review policies. It presents the same question to every customer and does not block anyone from leaving a review. Unhappy customers are offered a private feedback option first, but they are never prevented from submitting a public review if they choose to.

Now live · 2026

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